Privacy Policy
Effective Date: 20 July 2026
Introduction
DeclinedClaims (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website or contact us.
Information We Collect
We may collect personal information including:
- Your name
- Email address
- Telephone number
- Information you voluntarily provide through our contact forms or email correspondence
- Technical information such as IP address, browser type and website usage data
We only collect information necessary to respond to your enquiry or provide our services.
How We Use Your Information
We use your information to:
- Respond to enquiries
- Arrange consultations
- Provide information about our services
- Improve our website
- Comply with legal and regulatory obligations
We will never sell your personal information.
Lawful Basis for Processing
We process personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Depending on the circumstances, processing may be based on:
- Your consent
- Our legitimate business interests
- Compliance with legal obligations
- Steps taken before entering into a professional engagement
Sharing Information
We do not share your personal information with third parties unless:
- Required by law
- Necessary to provide our services
- You have given your consent
Data Security
We take appropriate technical and organisational measures to safeguard personal information against unauthorised access, disclosure or misuse.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
Your Rights
You may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (where applicable)
- Restrict processing
- Object to certain processing
- Request data portability
- Withdraw consent where processing is based on consent
Contact
If you have any questions about this Privacy Policy or your personal information, please contact:
DeclinedClaims
Email: info@declinedclaims.com
Website: declinedclaims.com
If you are dissatisfied with how your personal information has been handled, you may contact the Data Protection Commission.